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Toraizon/Services/Network Management
// Network & IT Management

NETWORK &
IT MANAGEMENT
& MONITORING

24/7 monitoring and management of your telecom and IT networks — NOC operations, SD-WAN, VoIP, 5G and MPLS, all visible on one live SLA dashboard.

CR Activity 620211تقديم خدمة إدارة ومراقبة شبكات الاتصالات والمعلومات
10
Sub-Services
24/7
NOC Coverage
99.9%
Uptime SLA

10 SPECIALISED SOLUTIONS

Everything under CR activity 620211, monitored from our 24/7 network operations centre.

01

24/7 Network Operations Centre (NOC) Monitoring

Continuous visibility across every device, circuit and site in your network.

02

Network Performance Management (NPM)

Latency, jitter and packet-loss tracking to keep performance within SLA.

03

Bandwidth & Traffic Analysis

Deep visibility into consumption patterns to plan capacity ahead of demand.

04

SD-WAN Management

Centralised policy, routing and performance management across every branch.

05

VoIP & Unified Communications Management

Call quality monitoring, routing and uptime management for voice platforms.

06

5G & Private Network Management

Operations support for private 5G and next-generation mobile networks.

07

MPLS & WAN Circuit Management

Carrier-liaison and circuit monitoring across your MPLS and leased-line footprint.

08

Network Capacity Planning & Optimisation

Forward-looking capacity models so growth never outruns infrastructure.

09

Incident & Fault Management

Structured escalation and fault resolution with defined response SLAs.

10

SLA Reporting & Network Analytics Dashboards

Live, exportable dashboards for IT leadership and compliance reporting.

EYES ON EVERY CIRCUIT

Centralised Visibility

One pane of glass across every site, circuit and vendor.

Proactive Alerting

Threshold-based alerts that catch degradation before it becomes downtime.

Vendor & Carrier Liaison

We manage circuit tickets with your carriers so your team doesn't have to.

Compliance-Ready Reporting

Automated SLA and uptime reports ready for audit and board review.

ONBOARD TO MONITOR

01
Discover
Inventory every circuit, device and vendor contract.
02
Baseline
Establish performance baselines and alert thresholds.
03
Onboard
Connect monitoring agents and dashboards across your estate.
04
Monitor
24/7 NOC coverage with proactive incident response.
05
Optimise
Quarterly capacity and performance review with recommendations.

NOC QUESTIONS

Do you monitor multi-site WAN and SD-WAN deployments?

Yes — SD-WAN management and multi-circuit WAN monitoring is a core part of this service, with live dashboards across every site.

Can you manage our VoIP and unified communications platform?

Yes — VoIP and unified communications management is included, covering call quality monitoring, routing and uptime.

What SLA can we expect for network incidents?

Standard incident and fault management response is under 4 hours for critical issues, with 24/7 NOC coverage.

RELATED SERVICES

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LIVE

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